Covid 19 – Lockdown in Wales – Important News

Post by Swansea Building Society
October 22, 2020
Covid 19 – Lockdown in Wales – Important News

The Welsh Government has announced a 'fire break' national lockdown which will begin at 6pm on Friday 23rd October and end on Monday 9th November. The aim of the lockdown is for the public to stay at home to reduce the spread of COVID-19 unless absolutely necessary.

As a result of this, we would respectfully request that our valued customers look to transact online, by e-mail, by post or over the phone wherever possible during this period to help keep everyone safe.

Please can customers only visit a branch if they need to make an essential transaction that cannot wait until after November 9th - such as withdrawing funds to pay for food, bills, or rent.

Where a customer needs to open an account, please can they undertake this via the post or by posting documents into a branch office post box. (Existing customers can e-mail a scanned copy of the application form.) Upon receipt, we will then send back the documents provided by recorded delivery where physically received. Further information regarding opening an account by post / telephone is available at: swansea-bs.co.uk/about-swansea-building-society/how-apply-for-savings-account.

Please note that our branches will continue to be open to members on weekdays from 9.30am-4pm and closed on weekends. However, you will be able to call your local branch to transact on weekdays between 9am-4.45pm.

If you need to transact during the firebreak, you can: 

We would like to take this opportunity to thank you for your continued support in helping us ensure our customers and staff stay as safe as possible.  

Post by Swansea Building Society
October 22, 2020