All bank statements received will be returned by post if received that way. If you are unable to complete and return the nominated bank account form/bank statement via any of the three ways described, please call your local branch office to discuss how we can assist.
* For those customers who are a signatory to a Trust account, you are unable to use this facility unless the nominated bank account is in the name of the Trust and cannot be in the name of the Trustee. For those customers who are a signatory to a Child’s account, you are able to set up this facility to send monies to a bank account in the name of the signatory where the account mandate allows this.
Please remember that payments into your Swansea Building Society savings account(s) will not be affected by this and third-party payments can continue to be paid into your Swansea Building Society savings account(s) from another bank or building society account held by a third party elsewhere.
Once the nominated bank account service has been set up, there are a number of ways you can request a withdrawal which are as follows:
1 by post enclosing a signed letter detailing the withdrawal required,
2 by e-mail detailing the withdrawal required,
3 by visiting one of our branch offices to request the withdrawal, or
4 by telephoning one of our branch offices to make the withdrawal (you will need to be identified by one of our staff members if you choose this way).
Details and opening times of our branches can be found below.
If you have any questions regarding the above, please either call your local branch office or e-mail us at info@swansea-bs.co.uk.
