Don’t take our word for it - see what our intermediaries say!


Great to hear what our mortgage intermediaries think about our personal, tailored and common sense approach to lending:

"The Swansea team are always very helpful and supportive when I need a lender who can look at cases using a personal, tailored and common sense approach to lending. Their experience of self-employed accounts in particular has proven very valuable in the past with cases from my high net worth clients. Definitely recommend the Swansea Building Society for those more quirky, complex cases where you need a lender to look at each enquiry on a case-by-case basis."

Dave G

"I have used the Swansea on a number of occasions where I need to speak to a lender who understands the customer circumstances, the type of property being mortgaged (for example, small holdings with or without land, grade 2 listed buildings) and does not have a computer says no attitude. Their ability to structure a complex deal has seen many a deal sanctioned which the mainstream lenders would have declined. The team at the Swansea are a pleasure to deal with and go out of their way to assist where possible."

Emma H

"Whenever I have a case which requires a lender who is able to manually underwrite, is flexible and can tailor the case to the customer’s personal circumstances, I know to go to the Swansea. In particular, their ability to understand cases where there are multiple sets of accounts and complicated company structures has really been of benefit to me and my clients over the last few years. Having a dedicated mortgage manager to deal with is a real bonus and ensures a professional service from start to finish."

Sarah G

"I have found the team at Swansea Building Society to be very helpful when placing cases where the lender needs to manually underwrite the case being presented. In particular, their ability to understand the case in hand and structure it for Underwriters to agree has been a real bonus and allowed me to increase the amount of business written. I would have no hesitation in recommending the Swansea Building Society to anyone going forward who needs a lender for more niche complex lending cases."

Andrew L

"I have used the Swansea Building Society on many occasions and always found them to be very helpful and importantly available when I need to talk to them. When dealing with complex cases which requires a lender who fully understands self-employed clients and how their income is made up, they are the go to lender. It’s refreshing to have a lender who wants to lend and is flexible in applying their lending criteria using a common sense approach. I would have no hesitation in recommending the team at SBS."

Mike P

"I have always found you and your colleagues to be very professional staff with a wealth of experience and knowledge and always endeavour to do your best for brokers like myself. Nothing is too much trouble and you are always willing to help or give advice, I would rate you 10 out of 10 well done keep up the great work. "

Gavin B L

"I would use the Swansea as they will try and find a solution to help the customer rather than having strict criteria the client has to meet.



Call us today if you need a lender who will work with you and your clients to achieve their home ownership ambitions – we don’t believe in a ‘computer say no’ approach and we manually underwrite every application received.

Please contact your local mortgage manager today for more information.

Alternatively, please complete the call me back page and one of our mortgage managers will contact you.