MyAccounts Is Here – Action Required for Swansea Online Users

We have upgraded our online banking service, replacing Swansea Online with MyAccounts. While Swansea Online is still accessible here, it will be fully withdrawn in 2025. 

To ensure uninterrupted access to online banking, Swansea Online users must register for MyAccounts. We encourage you to make the switch as soon as possible. See below for more information.

You can find help and support with registering and using MyAccounts here, including useful how-to videos.

Welcome to MyAccounts

Our new online service provides a convenient way to manage your money safely and securely

Existing Swansea Online User?

Your existing username and password will not work with MyAccounts.

What we need you to do 

  1. Read our help and support pages. 
  2. Watch our ‘how to register’ videos. English / Cymraeg
  3. Register on the new platform.
  4. Discard any existing usernames or passwords. 
Register for MyAccounts

Register for MyAccounts

If you've never had an online account with us before,  you will need to register to access MyAccounts.

  1. Read our help and support pages. 
  2. Watch our ‘how to register’ videos. English / Cymraeg
  3. Register on the new platform.
Register for MyAccounts

Already registered for MyAccounts?

If you have already registered to use MyAccounts, you can login below.

If you have a Swansea Online username (7 digits), this will not work on MyAccounts. Please see 'Existing Swansea Online User?'

Login to My Accounts

Managing your account online

MyAccounts is our secure and easy to use digital platform, designed to help you manage your savings and mortgage accounts with ease. With a range of useful features, it provides convenient access to your accounts anytime.

Key Features

  • View your real time savings account balances, and interest rate history.

  • Transfer funds between your Swansea Building Society accounts in real time.

  • Withdraw funds to your nominated account (subject to account terms and conditions).

  • Set savings goals and track your progress.

  • View your mortgage payments and outstanding balances.

  • Secure messaging with our dedicated online team.

  • Manage your marketing and AGM voting preferences.

  • Open new savings accounts quickly and easily.

Getting Started with MyAccounts

If you have a Savings or Mortgage account with us, then you can register now to access and manage your account through our online MyAccounts service.

Are you already registered for Swansea Online?

We have introduced MyAccounts to replace the 'Swansea Online' service, which will be phased out during 2025.

If you already have a login for 'Swansea Online', you will need to register again to access MyAccounts.

Existing Member Registration

Help & Support with MyAccounts

We have put put together a set a frequently asked questions and answers for our My Accounts service.

Frequently Asked Questions

If you cannot find the answer you are looking for, you can email us at myaccounts@swansea-bs.co.uk or contact your local branch.

Video: Register as an existing member in two easy steps

 

Fideo: Cofrestrwch fel aelod presennol mewn dau gam hawdd

 

 

Video: Withdraw funds

 

Fideo: Tynnu Arian Cyfrrif Sengl

 

Video: Forgot my Username

 

Fideo: Anghofio eich Defnyddenw

 

Video: Resetting your password

 

Fideo: Ailosod eich Cyfrinair

 

Video: Fund your account

 

Fideo: Ariannu eich Cyfrif

 

Video: Update your Profile

 

Fideo: Diweddaru eich Proffil

 

Video: Update your Memorable Information

 

Fideo: Diweddaru eich Gwybodaeth Gofiadwy

 

Video: Withdraw Funds Joint Accounts

 

Fideo: Tynnu Arian Cydgyfrif

 

Video: Update your Marketing Preferences

 

Fideo: Diweddaru eich Dewisiadau Marchnata

 

Paying in details:

If you would like to pay into an account held at the Society via an electronic payment from a UK Bank or Building Society account, please use the following details:

Payee Name: Name of Account e.g. Anne Jones
Sort code:  23 – 65 – 32
Account number:  0 0 0 _ _ _ _ _ 
(for example, if your account number is 56.01.12345.00 then you add the numbers 12345 to 000 to quote 00012345).
 
Reference:  Please quote your full account number with no spaces or full stops. For example 56011234500
 
You can find your account number from the following:

1. Your welcome letter
2. Your account statement(s)
3. Your passbook (if applicable)
4. Within MyAccounts

Carmarthen Branch

13-14 Lammas Street,
Carmarthen SA31 3AQ

Tel: 01267 611950
Fax: 01267 611951

Cowbridge Branch

75 High Street,
Cowbridge CF71 7AF

Tel: 01446 506000
Fax: 01446 506001

Mumbles Branch

496 Mumbles Road,
Swansea SA3 4BX

Tel: 01792 739200
Fax: 01792 739201

Swansea Branch

1-4 Portland Street,
Swansea SA1 3DH

Tel: 01792 739100
Fax: 01792 739101

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