If you have forgotten your username, click the 'Forgotten username’ link on the login page for MyAccounts and follow the on-screen instructions.
We will email you a username reminder.
We will never ask for your password or memorable word over the phone.
Once you’ve set up your password and memorable word to secure your account, we’ll send you an activation code by email to verify your email address.
If you have forgotten your password, click the 'Forgotten password' link on the login page for MyAccounts and follow the on-screen instructions.
We will send you a reset code to your registered email address.
To change your memorable word, log into MyAccounts and select ‘Memorable Word’ under profile details in the main menu.
To change your password, log in to MyAccounts and select ‘Password’ under profile details in the main menu.
If you’ve forgotten your password, click the ‘Forgotten password’ link on the login page and follow the instructions.
We’ll send a reset code to your registered email address.